What is analytics.id-systems.com?

analytics.id-systems.com is a tool used by our clients to manage, analyze, understand, and improve their operations involving mobile assets.

We offer web-based software that enables customers to configure their purchased systems, including defining how their devices and systems should perform; to observe the current and historical status of their system; and to analyze and make business decisions based on data from our systems.

What information is collected?

When you visit our webpage, depending on the application you are running, the following information may be collected:

o    Logins, both successful and unsuccessful, to the system

o    Browser type

o    Device (Desktop/Tablet/Phone)

o    Language

o    Operating System

o    Screen Resolution

o    Duration (Time on Site)

o    Navigation and interactions with the site

In addition, depending on the application you are running, you may have the ability to administer or report on the personal information of other users.  Such data may include:

o    Authorized asset-users, including users’ names, job titles, access card numbers, access-expiration data (such as certification, medical or training expiration)

o    Asset users’ use of monitored equipment, such as when they log in, where, when and how they use the equipment, responses to safety checklists or text messages

This type of data is stored from various archive durations, configured by each customer, based on the type of data collected, for compliance and/or legal purposes.

In addition, depending on the application you are running, certain data is stored for even longer durations for analytical purposes.  With this data, personal information is removed and replaced with internal, pseudonymous identifiers.  The data is stored from various archive durations, based on the type of data collected.

What can I do?

Data Access

If you wish to obtain a copy of your data, and you are a software user, please contact our Data Privacy team at privacy@id-systems.com.  If you are an asset user but not a software user, please contact your company’s system administrator who can provide this data to you.  If they are unable to process your request or do not respond in a timely manner, please contact us at privacy@id-systems.com.

Data Correction

If you wish to correct your data, and you are a software user, please contact our Data Privacy team at privacy@id-systems.com.  If you are an asset user but not a software user, please contact your company’s system administrator who can correct this data for you.  If they are unable to process your request or do not respond in a timely manner, please contact us at privacy@id-systems.com.

Data Erasure

If you wish to erase your data, and you are a software user, please contact our Data Privacy team at privacy@id-systems.com.  If you are an asset user but not a software user, please contact your company’s system administrator who can erase this data for you.  If they are unable to process your request or do not respond in a timely manner, please contact us at privacy@id-systems.com.

Revoking Consent

If you gave your consent to have information processed and wish to revoke it, please contact our Data Privacy team at privacy@id-systems.com.

Questions?

If you have any questions, please email privacy@id-systems.com and we're happy to assist.